policies

 
 


Active Police Incident - Update 14.09.2025


Visiting Bright & Porepunkah – FAQ

Can I visit, and is it safe?
Yes! We’re open and ready to welcome you.
Please stay alert, make your own assessment of risk, note that Mount Buffalo National Park is closed and we recommend you avoid remote areas.

 

Are the roads open?
All roads are open, but there may be temporary road closures at time Check the VicRoads app before you travel.
Mt Buffalo National Park is closed.

 

Where do I get the latest updates?
Stay informed via the VicEmergency app.

 

What can I expect if I visit now?
Friendly faces, open shops, cafés, and restaurants all excited to see you, despite the number of emergency services working within the search, you wouldn’t even know.

Update 15.02.2024

TERMS & CONDITIONS

1.          Booking confirmation requirements:

  • Once an enquiry is made you have 5 business days to make a deposit and confirm your booking. All booking will only be confirmed once a deposit has been paid.

  • The final balance of your accommodation is to be paid no less than 14 days prior to your arrival.

  • For all bookings made within 14 days of the arrival date, FULL payment is required when making the booking.

 

2.        If you cancel or fail to use your holiday accommodation, a refund may be applicable.
if the accommodation is able to be rebooked for the same period or value.
(after deduction of administration fee)

In the event of any cancellations the following terms apply:

  • If a booking is cancelled 30 days prior to their arrival, a full refund will be issued.

  • If a booking is cancelled within 14-30 days prior to their arrival 50% of the total booking cost will be withheld.

  • Any cancellations made within 14 days of the arrival; 100% of the total booking cost will be held.


Unless the property is rebooked for the same time period or value. You will only be refunded provided that the above terms are met and the addition of an administration fee may occur.